The Kistler Group is pioneer and world market leader in dynamic measurement technology for pressure, force, torque, and acceleration. As a partner for industry, research and development, we support our customers in driving technological innovation, thereby making a significant contribution to more efficient production processes and a sustainable future.

Founded in 1959, we are a Swiss family-owned company with extensive expertise in various areas and industries. Every day, over 2,000 employees at more than 60 locations go above and beyond to develop customized solutions aligned with current megatrends across the entire value chain. It is this expertise and commitment that has earned the trust of customers worldwide in our measurement technology – simply put, innovators work with Kistler.

The Service Engineer is responsible for providing services and support to our customers and colleagues. This role requires a high degree of autonomy, technical expertise, and the ability to manage multiple priorities simultaneously. You will report periodically to your direct superior, offering detailed insights into service activities, opportunities, customer challenges, and other related matters to ensure clear visibility on current and future service needs

    Performing services and repairs at customer site and/o in the office (Mold validations, Start ups, trainings, calibrations, etc.)
    Technical assistance on site, by phone or remotely 
    Create and follow-up quotations by using corporate tools (SAP, CRM, etc.).
    Develop product and service sales and develop new services
    Creation and translation of technical documentation and press releases 
    Support on marketing events (seminars, exhibitions, etc.) including contents and equipment together with the involved sales engineers and marketing team
    Management and maintenance of computers and other equipment of the company (communications, infrastructure, etc.) and IT management of devices and the own network in Kistler
    Build and maintain customer relationships
    Reporting services visits and activities
    Periodically plan and organize your workload to continuously improve efficiency
    Yearly active learning of all Kistler products to offer added value to customers and sales engineers
    Keep workplace clean and organized according lean office principle
    Keep strictly confidentiality for the received information.
    Follow without any exception Kistler “Code of conduct”, data protection law, IT rules and other group directives
 

    Technical knowledge in mechanical, electronics or/and mechatronics. Valuable university degree
    High capacity of self-learning
    Minimum 3 years of experience of the similar position with good technical records, knowledge of Kistler products is a strong plus  
    Used to work with multitask and high degree in autonomy
    Availability to travel (up to 50%)
    Valuable networking in the automotive, aerospace, R&D institutes and universities
    Appreciated knowledge in PLC, calibration (accredited and traceable), IT networking, fieldbuses and measuring technology
    Industrial maintenance experience
    A proven track record in similar hands-on, customer facing roles
    Willing to develop knowledge not only on Kistler products and technologies, also for application know-how to provide added-value to customers
    Entrepreneurial spirit, self-motivated, flexible and good team player used to work with targets
    Good knowledge in Microsoft office
    Fluent in speaking and written English
    Driving licence with a clean record
    Availbiliy during the weekend