SAP Application Supporter
Place of work: Bratislava
Start date: upon agreement
Basic wage component (gross) and other rewards: from €3,000.00 gross
Contract type: Full-time
The Kistler Group is a Swiss high-tech company and the global market leader in dynamic measurement technology.
We develop and supply sensors, electronics and software backed up by a full range of services. In Bratislava we develop software for the next generation of IoT devices. Our software helps customers to manufacture higher quality products, to develop cleaner cars and to reduce congestions on the highways. Behind our success stand our passion for technology, our focus on innovation and a work environment that promotes teamwork. You can help us develop vehicles that people can trust and create measurement systems that save lives. Come shape a better future with us.
Purpose of the position
The application supporter PP / MM / IM / WM is globally responsible for SAP requests from production, purchasing and warehouse. The person performs 2nd level support and is therefore placed between the local Key-Users (1st level support) of the different group companies and the application specialists (3rd level support) in the SAP competence center. Based on his experiences from the support he optimizes training documentation and deepens the knowledge of the Key-User and End-User through specific trainings and workshops. When introducing new processes or release updates he supports the application specialist with his SAP and process know-how in testing the change.
Your typical day
- Ensure full functionality of the SAP logistics module PP, MM, IM and WM
- Processing of SAP requests from the local Key-Users worldwide (ticket and phone)
- Support and consulting of Key-Users when implementing new business processes
- Taking care of little customizing changes within the scope of daily business support (pre-defined changes)
- Recognition of training requirements as well as planning and execution of workshops / trainings for Key-Users and End-Users
- Creation and optimization of training documentation
- User management (creation of new users and update of its parameters)
- Autonomous testing of changes in the scope of release updates or process changes
- Organization and responsibility for SAP emergency hotline during public holidays
- Providing support in for certain reporting requirements by evaluating existing programs. In exceptional cases, independent creation of minor special queries by using the Data Browser or Quick-Viewer
Your profile
- Business degree with further education in the area of logistics or economics
- Very good command of German and English skills (spoken and written)
- Multiple years of experience as Key-User in the area of:
- Production (PP)
- Material Management / Purchasing (MM)
- Warehouse management (IM/WM)
- Supplier Webshop OCI/EDI - advantage
- Project module (PS) - advantage
- Variant configuration (VC) - advantage
- Basic Knowledge in Customizing - advantage
- Experience in dealing with international customers and working in international teams
- Capacity for teamwork and strong communication skills
- Strong customer orientation
What you can expect from us
The way we work
- Hybrid working model – home office up to 60% a week (based on the agreement with your team lead). We trust that you know how to organize your time to stay productive
- Regular performance review and career growth possibilities
- A dynamic and challenging role in a global company
- Collaborative and supportive team culture
- Close collaboration with business drivers and key users
- Support for ongoing professional development to expand your technical and professional knowledge
Health & Well-being
- Electric stand-up desk and ergonomic chair
- 100% salary reimbursement for 10 days of sick leave
- 25 days of vacation for everybody
Recognition
- Compensation of overtimes
- Compensation of travelling time in case of business trip (extra allowance)
- Flexible Benefit System - starting from 1000€ per year in the Benefit Plus portal - platform with thousands of suppliers of your choice, including Kistler specific offerings
- Attractive referral bonus
- Extra contribution in significant life events – weddings and childbirths, rehousing
- Relocation bonus for employees who are moving because of Kistler (over 100 km)
Career & Development
- Budget for education, certificates, trainings - 500 EUR/year
- Online English & German language courses
- Library, Online Educational Portals: Pluralsight, Safari books, LeanPub, Egghead
- Technology “sharing” groups, Coding Days
Social life
- Team-buildings, Company breakfast, Christmas Party, Grill Party, Family/Kid’s day, Pizza Thursdays etc.
- Football table and board games in the office
Extra benefits
- Special offers and discounts (Metro cards, SND, Curaprox etc.)
- Lunch tickets in amount of 6,50 EUR
- On-site Joga or Pilates classes
- Great coffee, tea, fresh fruit
Information about the selection process
Do you like it so far? Let us know, send us your CV. After receiving and reviewing your CV we will contact you for short telephone pre-screen. Following this, if successful, we will set up meeting with your future team leader for more detailed discussion about your experience and motivation and to answer your questions about company and project itself. The final stage of the hiring process is meeting with head of Kistler Bratislava to get to know you better and align on the personal and position expectations. Our HR colleagues will be informing and guiding you through every step of this process. Good luck. We are looking forward to meeting you.